Accessibility in Salesforce

2:00pm Thursday 14 November (Stream Two)

Salesforce is leading in the CRM industry globally and is widely used in Australia, with many organisations making their journey to digital transformation. Salesforce is built on metadata, which means one needs to be aware of what accessibility features the product offers inherently, and the extent to which it can be customised to meet the accessibility needs.

What will you learn from this session?

  • Effectively utilise the native accessibility features in the Salesforce desktop and mobile applications
  • Configuration methods and customisation options available for accessibility in Salesforce
  • Understand the product limitations and best practices to get the most out of the platform
  • General accessibility tips and guidelines for industry partner clouds using Salesforce as the base

If you are in the Salesforce ecosystem or intending to join in the future, you will find this session informative regardless of the role you play. Let’s leverage the platform capabilities without trading off the aesthetics of the UI and deliver a great Salesforce solution.

Aravind Thulasidaran

Salesforce & Vlocity Engineer, Accenture

Aravind ThulasidaranAravind is a Salesforce Engineer, Solution Architect and an accessibility advocate with over 8 years of experience in the CRM industry consulting for global tech leaders.

He formulated the accessibility strategy for Telstra in the Salesforce and Vlocity cloud platform. Given his passion for inclusive design and development, he has been leading the efforts to incorporate accessibility considerations into the early stages of a software development lifecycle.

He is committed to raising accessibility awareness and provides subject matter advice on the topics of Digital Accessibility, Inclusive Design and WCAG best practices.

You can follow Aravind on LinkedIn.