Accessibility QA at Scale
12:00pm Friday 15 November (Stream Two)
At Facebook, we have thousands of engineers contributing to a suite of applications on a weekly release cadence. This means our accessibility QA process needs to be fast and efficient, and most importantly, scale to our needs. This talk will detail the problem and the interventions implemented to achieve a good balance of both speed and quality. I’ll cover how to create and maintain an accessibility QA program:
- Establishing accessibility QA champions
- Developing great accessibility test plans
- Training and educating functional (both onsite and offshore) testers to become accessibility evaluators
- Dealing with the subjectivity of accessibility issues
- How to deal with pushback on accessibility issues
- How to measure the quality of accessibility Quality Assurance testing
This is a great talk for any company (both large and small) that would like to learn how we tackle this problem at Facebook. Attendees will leave with key points they can implement into their current testing processes, as much of what I’ll cover will resonate at any scale.
This would benefit companies already engaging outsourced / offshore testing services that don’t have any accessibility expertise and enable them to utilise that resource to also focus on accessibility.
Technical Program Manager – Accessibility, Facebook
I’m a Technical Program Manager on the Accessibility team at Facebook, prior to this role I was a Technical Program Manager on the Accessibility team at Amazon.
I have to deal with accessibility at a scale that not many other people get to experience and this means solving problems that don’t always have an existing or tried and tested solution. I’d like to share what I’ve done at Facebook toward making our accessibility QA successful, and hopefully inspire others to take a similar approach.
Being an Australian, I know there are limited opportunities when it comes to working at a scale like Facebook, so I’d love to be able to give something back to the accessibility community in my home country.