South Australian Government Online Accessibility Policy and Toolkit

1:30pm Thursday 14 November (Stream One)

To coincide with ​Global Accessibility Awareness Day on 16 May 2019, the South Australian Government launched its new Online Accessibility Policy and Toolkit at

This toolkit has been co-designed with leading accessibility specialists, government, the community, not-for-profit organisations, the private sector and people with disability to ensure they have a leading role in shaping policies and creating programs which influence their lives.

The result is a best practice model, designed entirely around user need, and includes achieving Plain English Campaign’s seal of excellence (an Internet Crystal Mark).

Hear about the journey, development and next steps.

Nick Condon

Head of Digital Citizen Services, SA Government

Nick CondonNick is a dynamic leader with almost 20 years’ experience in the technology, media, and digital sectors specialising in ICT general management, digital product innovation, and business transformation strategies.

Nick has launched innovative digital products, notably streaming music service iHeartRadio Australia, lead the digital transformation of Business SA and has worked with technology leaders like Apple.

As Head of Digital Citizen Services within the Department of the Premier and Cabinet, Nick is responsible for the whole of government digital strategy required to deliver service transformation for the South Australian Government, with a specific focus on improving or creating new digital services for all citizens of South Australia. This includes management of South Australia’s government website and digital product portfolio, including the website and the MySAGOV digital wallet.

Nick is the Deputy Chair for Fresh FM and a male champion of change for Women in Winnovation SA.